Debt Collectors Gone Wild? What The Media Doesn’t Know

It’s a common template in most media coverage of the debt collection industry: focus on one consumer’s horror story involving someone trying to collect a debt, perhaps complete with a recording. Then have a law enforcement official discuss the case and debt collectors in general. Lastly, through in consumer complaint numbers about the entire ARM industry. Presto! Every collection agency in the world obviously behaves this way.

But as most in the industry know, the people on the other end of the offending call often are not real debt collectors. They may be trying to collect a debt, but they don’t work for a properly-licensed debt collection agency. They are mostly likely criminals attempting to squeeze whatever money they can out of random consumers.