Skills World to Launch New Training Aid for Credit and Collections Industry

Skills World, a professional training and business services provider, will launch collector mentor™ in November. The new bimonthly training resource is designed to educate, support, and motivate frontline credit and collection industry professionals by covering topical industry laws, collection techniques, interpersonal skills, and soft-business tips.

According to Gary Jensen, Chief Learning Officer of Skills World and publication editor, the training tool was developed to boost performance through skill enhancement and professional development by providing greater access to vital information at a lower cost than existing training and educational aids.

“Our aspiration is to touch as many frontline heads, hearts, and hands as possible and we’re encouraging subscribers to take advantage of our electronic subscription,” Jensen said. Unlike most publications that are offered on an individual-level, collector mentor subscriptions are available at a company-level, and subscribing companies can internally reproduce, redistribute, and reuse issues at no extra cost. While a traditional hard copy is available, the electronic option allows subscribers to quickly distribute each issue to all staff.