Denver, CO – Steve Bederman, President & CEO, maintains that the core value of our offering is in honoring the trust clients give when they choose to use TouchStar Software dialer products. It is that philosophy which ultimately sealed the recent pact with Superior Asset Management.
Eddie King, Founder and Chief Executive Officer of Superior Asset Management, explains their decision to launch a relationship with TouchStar Software: “Moving our company sufficiently into the 21st century was the impetus behind the search for dialer technology. After years of success with manual operations, at some point, supported by less-than-stellar technology, we began looking for a product that would efficiently automate receivable management processes under a single dialer technology. TouchStar Software was the clear choice not only because of their forward-thinking product offerings, but also because of their people! When you begin the TouchStar Software experience, it becomes apparent rather quickly that you are not just buying dialer technologies, but you become partners with an organization committed to stand behind its products.”
Peter Grossman (Superior Asset Management Chief Information Officer and Partner), echoes those sentiments: “Communicating efficiently and concisely with the TouchStar Software team, and getting the information that we needed to make a judgment call, one based upon the changing needs of our day-to-day business operations, was the keystone for our final decision. From the outset, my immediate perception of TouchStar Software was that its team brought to the table an unprecedented commitment to quality service. At every juncture, the TouchStar Software team was accessible, approachable and each member understands the technology feature sets required to effectively automate our receivables management processes.”
Now used in hundreds of collection agencies, contact centers and customer service operations throughout the U.S., UK, Canada, South America, the Caribbean, Europe and Asia, TouchStar Software appreciates the opportunity of becoming the preferred choice for businesses in need of dialer technologies. However, today, at this moment in our history, we are pleased to add Superior Asset Management to our ever-expanding list of satisfied clients!
