Noble Systems Corporation, a global leader in contact automation technology, announced the appointment of Mark Hudson to the position of Managing Director of Noble Systems UK. A specialist in business development and team building, Mr. Hudson?s primary responsibility will be the further expansion of the Noble Systems? presence in the United Kingdom and EMEA markets.
Mr. Hudson brings a strong background of organizational change management experience to Noble Systems, with 16 years of increasing responsibility in operations management. Mr. Hudson has a thorough understanding of the crucial needs of the telecommunications industry on a global basis, developed during his tenures with communications leaders, including ADC Telecommunications, Syntellect, V.Band, Siemens GEC Communications Systems, and GPT Communication Systems. As Managing Director of Syntellect, Mr. Hudson grew sales to record levels in consecutive years and exceeded target revenues by more than 50%, while overseeing the elimination of the company?s customer debt. In his previous role as Managing Director of V.Band, Mr. Hudson similarly increased sales in subsequent years while substantially reducing gross expenses. Throughout his career, Mr. Hudson has displayed proven abilities to respond quickly and creatively to the demands of the marketplace, and to meet the commercial goals of a company while maintaining employee motivation.
As the Managing Director for Noble Systems UK, Mr. Hudson is charged with the task of using his turn-around expertise and knowledge of the international telecommunications marketplace to expand the company?s client base within the UK and EMEA call center environments. Mr. Hudson spoke about his plans for moving forward, saying ?Noble Systems had a presence in the United Kingdom for several years, but has not yet translated its success in North America to the international marketplace. My goal is to build upon the excellent reputation as an ?A? player that Noble Systems has earned in the U.S. and migrate those qualities to the UK, positioning our call center technology solution as a thoroughbred entrant into what is an extremely competitive environment.?
Noble Systems believes that Mr. Hudson has the essential qualities to help the company increase its success in the global arena. ?Capitalizing on the opportunities within the UK and EMEA regions is an integral element of our international expansion strategies,? stated James K. Noble, Jr., President and CEO of Noble Systems. ?Mark combines a track record of being an agent for organizational change and growth with an outstanding knowledge of both our industry and the marketplace. We are excited about having Mark on our team.?
About Noble Systems Noble Systems Corporation is a global provider of complete contact center automation solutions. 17,000+ agents at more than 550 client installations worldwide conduct business from Noble Systems workstations using the ATOMS® suite of contact center technology. Noble Systems is a part of the world?s leading customer communications organization, with operations in more than 30 countries. Founded in 1989, Noble Systems manufactures, sells and supports award-winning contact center automation solutions, including predictive dialing, inbound ACD, blended call processing, digital recording, quality control/monitoring systems, web integration functionality and graphical enterprise-wide workforce management.
For more information on this news item or the company, contact Lee Allum at 1.888.8NOBLE.8 x538 or via email at lallum@noblesys.com, or visit Noble Systems online at www.noblesys.com
