Municipal Services Bureau and Gila Group, two well-known subsidiaries of Gila Corporation, announced today their relocation to a new, state-of-the-art 20,000 square foot collection call center. The new facility, which is approximately three miles from their existing office, is located at 6505 Airport Blvd., Ste. 100, Austin, TX, will eventually employ 250 people.
Municipal Services Bureau [M.S.B.] provides collection services exclusively to city, county and state government. Specializing in the collection of delinquent court fines and fees, the company works with 600 government entities nationwide. ?The new call center will allow us to better service our ever-growing list of government clients,? said Scott Locker, M.S.B.?s Vice President of Collections.
Chuck Busch, a Certified Credit Union Executive who founded the predecessor to Gila Group [Gila] before he sold it to Gila Corporation, is Vice President of Sales & Marketing and is also excited about the growth being experienced by Gila. ?We offer very unique services exclusively to credit unions and other lending institutions. They come to us for specialized delinquency control programs. In essence, we become part or all of their in-house collection department, handling pre charge-off accounts, and we have to provide a working environment our clients can be proud of,? said Busch.
Gila Corporation also has an office in Newport Beach, CA. That office offers parking citation processing and delinquent parking citation collection services to cities, counties and institutes of higher learning nationwide.
?The entire organization is excited to be relocating. Our employees will like the new, expansive facilities and happy employees make good employees. Additionally, we often entertain clients and I?m sure they?re going to be that much more comfortable working with our firm when they see the substantial investment we?ve made in technology and the office overall,? said Thomas Giamboi, President, Chief Executive Office and founder of the 13 year-old company.
For more information on M.S.B.?s government services, visit www.muniserv.com. For information on Gila Group?s services for credit unions and other lending institutions, please visit www.gilagroup.com.