Teleperformance, the World’s #2 Leader in Contact Center Management, announced today the acquisition of 70% of the share capital of Photel Inc., one of the outsourced contact center leaders on the Hungarian market.
Founded by Mr. Zsolt Lakatos in 2002, Photel developed its call center activities on the Hungarian market, strictly complying with the international standards. The company mainly provides its clients with a wide range of outsourced CRM and contact center services, such as customer acquisition, customer service and technical assistance.
Photel, who now generates approximately 80% of its revenues from Inbound business and 20% from Outbound business, is based in Budapest and operates nearly 100 workstations. The existing clients, both national and international companies, mainly come from developing sectors: Finance & Insurance, Automotive, Transport, Media, IT & Telecom.
View this content by subscribing
Please register to unlock this content
I already have an account. Log in
