The receivables management industry has undergone a transformation over the last five years and the result has been a thinning of the available talent and an abundance of job openings. There are several reasons for this; however, for the most part, it can be attributed to the growth of our industry.
The industry has matured and become more sophisticated due to technology and tightening profit margins. Growing debt levels have caused it to become a growth industry, and there has been a lessening of the negative perception of our industry as a profession. As a result, there has been a slow change in the leadership. The old-school collection professional who hasn’t been able to embrace this change has been replaced by new generation of collection executive.
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