MINNEAPOLIS, MN – ACA International (ACA), the association of credit and collection professionals, recently announced the first international collection agency to receive certification under the Professional Practices Management System (PPMS).
Collection House Limited, of Brisbane, Australia, became the first agency outside the U.S. and the 20th worldwide to achieve PPMS certification. The company underwent the comprehensive program to take advantage of benefits such as improved operating efficiency and compliance.
?As a public company listed on the Sydney Stock Exchange, we need to embrace a program like PPMS. Overall we welcome ACA’s initiative in introducing this industry based program,? said Collection House CEO John Pearce. The company has 14 locations throughout Australia, and one in Auckland, New Zealand. Four hundred-fifty of the company?s total 735 employees work in the Brisbane offices. For more information about Collection House Limited, visit the company Web site at www.collectionhouse.com.au.
PPMS is a management system for collection agencies based upon developing, implementing and adhering to a set of industry-specific professional practices and policies. Developing and documenting a PPMS is the core of ACA?s agency certification program. ?PPMS agencies truly represent best practices in the credit and collection industry,? said ACA CEO Gary Rippentrop. ?Through this program ACA is recognized as the guiding force for industry standards in collections worldwide.?
ACA International, formerly known as the American Collectors Association, is the association of credit and collection professionals. Founded in 1939, ACA International has approximately 5,300 members, including third-party collection agencies, attorneys, credit grantors and vendor affiliates. Headquartered in Minneapolis, ACA International serves members in the United States, Canada and 58 other countries worldwide. For more information on ACA International visit www.acainternational.org.
