Ameritrade said Tuesday account information may have been lost for up to 200,000 customers when a package containing tapes with back-up information on customer accounts went missing.
A spokeswoman for the online broker said it was told in February that a package holding four data cassettes containing current and former Ameritrade account holders’ information from the years 2000 through 2003 was misplaced by a shipping company Ameritrade uses. It declined to name the company.
Three of the four tapes were recovered at the shippers’ Maryland facility, said the spokeswoman, Donna Kush. The one tape that remains missing contains information on as many as 200,000 current and former customers, she said.
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