Uncertain economic conditions and competitive pressures in the unsecured consumer credit markets have institutions in the United States and the European Union struggling with profitability issues. Following the fall of the bull market in the late 1990s, several lenders realized that they had been lending to higher-risk customers and now faced increased default and delinquency rates.
“New, profitable business is difficult to come by, but lending volumes must be maintained despite the increased consumer risk exposure,” said Dennis Berhman, Analyst at Meridien Research. “Financial institutions must pursue one of two strategies: either streamline and automate collections operations to maximize yield at the lowest possible costs or incorporate behavioral and operational knowledge gained from delinquent consumers about that yield prior to lending to the consumer.”
“Consumer Credit & Collections Strategies” is an in-depth look at the consumer credit and collections function within financial institutions, the overall market for unsecured consumer credit, and strategies for profiting in this business given the current economic environment.
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Meridien Research of Newton, MA, provides analytical research services to users and providers of financial industry technology. Meridien Research targets three technology areas of strategic importance to financial services firms: eFinancial Services, Trading & Risk Management and Customer Relationship Management. Each practice delivers reports detailing new issues and challenges and uses its knowledge to advise clients on technology related decisions. Visit www.meridien-research.com/press to register for announcements as new research becomes available. For media relations, contact Parallax LLC at 781.235.7025 or parallax@meridien-research.com.
