Atlanta, GA – Noble Systems Corporation, a global leader in contact center technology solutions, today announced that it has reviewed the patent infringement complaint filed on December 1 by SER Solutions and has concluded that the allegations are without merit.
James K. Noble, Jr., President and CEO of Noble Systems, had this to say about the lawsuit: ?This lawsuit from SER is most disappointing. I believe that this suit is indicative of the fact that they are unable to compete with us in the marketplace, and are therefore trying to gain some advantage by other means. Our review of the allegations has led us to the conclusion that the lawsuit is without merit, and we are confident that it will be dismissed in due course. We expect no disruption in our product delivery or service to our customers, nor do we expect this suit to deter the ever increasing number of SER clients who continue to switch to our more advanced Noble Systems technology.?
About Noble Systems
Noble Systems Corporation (NSC) is a global leader in contact center technology solutions, providing innovative products since 1989. Tens of thousands of agents at hundreds of client installations worldwide conduct business using the award-winning Noble platform for inbound/outbound/blended communications. The scalable, integrated Noble solution includes advanced ACD and predictive dialing; unified contact processing for voice, email, and web; and integrated IVR, digital recording, messaging, quality control/monitoring systems, scripting, and real-time reporting and management tools. Based in Atlanta, GA, NSC is a part of the world?s largest teleservices organization, with operations in over 30 countries. For more information on this item or the company, contact Lee Allum at 1.888.8NOBLE.8 x538 (lallum@noblesys.com), or visit Noble Systems online at www.noblesys.com.
