ACA International President to Present Blueprint for ARM Industry Modernization at EEI Conference

ACA International President Mark Neeb will speak on ACA International’s behalf at the American Gas Association (AGA)/ Edison Electric Institute(EEI) Customer Service Conference and Exposition in Fort Worth, Texas in early April. Neeb is also President and CEO of ARM firm The Affiliated Group in Rochester, Minn.

Neeb will be detailing ACA’s proposal to modernize the debt collection system, providing opportunity for its members while adding protections for creditors and consumers.

ACA International’s blueprint includes the reformation of Federal legislation, removing unnecessary barriers to effective communication with consumers and committing to helping its members better prevent, reduce and resolve complaints in the debt collection industry.