WeDo Consulting today announced the release of the latest version of ICS (Integrated Collections Solution). ICS is a complete, independent and highly integrated account management solution, designed to manage and automate credit control and collection operations (front and back office) targeted mainly at Telecommunications Operators. Version 4.0 brings a further enhanced the advanced rules engine of the solution and consolidates ICS in the lead of debt management solutions for the telecom industry.
Through a user friendly drag & drop interface the collections manager can easily design the most suited collections processes based on the complex business relationships and highly configurable decisioning criteria.
It enables telecom operators to deal with the complex business hierarchies usually established delivering the highest level of control and flexibility to each debt situation. ICS provides specific collections strategies using multiple configurable decisioning criteria at the customer, account and invoice level.
The operator can address bad debt through an integrated approach considering each customer entire debt portfolio, including each multiple accounts and invoices.
Ãlvaro Ribeiro, WeDo Consulting?s responsible for Communications and Media Market, stated that ?we are pleased to announce this new release that responds to the demands of our customers. Once again WeDo Consulting is continuing to invested in research & development thriving to best address the problems that operators face regarding account management. We believe this new version to be the right solution for any mobile, fixed or cable operator that wants to deal effectively with customers bad debt?.
This new release has already been selected by two major international telecom operators and delivers them the collections power needed to manage their millions of customers.
About WeDo Consulting
WeDo Consulting is a leading provider of software solutions and services for the communications & media markets in Europe and Latin America. With an international presence, WeDo Consulting is an ISO9001: 2000 certified organization, and a member of the GSM Association, as a provider of Billing applications and systems.
Customers include Orange, Telefónica, Amena, Optimus, Novis, Oi, Telemar, Telecom Americas and Cabovisão. WeDo consulting can be found on the World Wide Web at www.wedoconsulting.com.
