Executive Change: William Higginbotham to Convergys as Head of ARM Business

Convergys Corporation (NYSE: CVG), announced the appointment of William T. Higginbotham to the position of Vice President Operations and Chief Operating Officer, Accounts Receivable Management. In this leadership role, Higginbotham will be responsible for the continued revenue growth and profitability of Convergys’ Accounts Receivable Management business. He will report to Clint Streit, president of Customer Management at Convergys.

“Our Accounts Receivable Management business uses leading-edge technology, a highly trained onshore and offshore staff, and proven processes to deliver collection services that maximize recoveries and increase returns for our clients," said Streit. "With more than 27 years of experience in the collections and financial services businesses, and with his leading role in bringing various business acquisitions to successful completion, Bill’s background is well suited to meet our immediate needs and strategic plans for growth."