Bloodhound® debt collection software, developed by ROYDAN Enterprises Ltd of Manitowoc, is carving a niche in the collection software industry with several new products that increase productivity and decrease costs for the tight profit margins of the check collection industry. Bloodhound offers a complete check and debt collection package that includes Check Imaging, Web Interface, Check Guarantee, and interfaces for RCK (electronic check re-presentment), and Rocky Mountain Retail Systems Check Verification.
Each of these features helps agencies manage a large number of checks effectively by using technology to their greatest advantage. With Check Imaging, a high-speed check scanner images the front and back of the check and reads the MICR information. The check image is automatically matched to the debtor?s record, increasing the speed and accuracy of account entry. The collectors can easily display the image of the check and it can be printed on the notices sent to the debtors. Daire Rendon of Check Alert Systems, Inc. in Cadillac, Michigan said Check Imaging has greatly streamlined our inputting process and benefited our collectors immensely. Collectors can now refer directly to the check — instantly!
Using Check Imaging with the Web Interface gives retail establishments the additional plus of accessing the images of their NSF checks over the Web. ROYDAN produced the first commercially available Web Interface for its Bloodhound debt collection software and is nearly a year ahead of the competition in incorporating new features into the software.
Dan Hornung, ROYDAN?s president, said, We?re proud to be the first collection software company to implement a Web Interface for its software. It provides many new ways for agencies to service their clients and promises to revolutionize communications between agency and client. Check Guarantee allows agencies to pay their clients up-front for the face value of checks based on flexible criteria. Bloodhound automatically determines if the check meets the criteria to be guaranteed. Bloodhound?s Check Guarantee product is the most flexible in the collection software industry.
More check collection efficiencies are the result of using other methods to process checks. ROYDAN has teamed with XpressCheX, Inc. of Albuquerque, New Mexico to provide RCK, an electronic method of re-presenting a check through the Automated Clearing House (ACH) system.
Check Verification systems are important loss prevention tools that have been around a long time. What?s new is Bloodhound?s RMRS Check Verification Robust Interface. ROYDAN refers to it as robust because Bloodhound uses the verification transaction logs that are collected at the point-of-sale to automatically identify the creditor site, increasing data entry speed if the check is turned over for collection. Bloodhound also uses transaction logs for decision making in check guarantee and for the guarantee and verification billing processed within the Bloodhound collection system. This robust interface is unique to Bloodhound collection software.
ROYDAN personnel are demonstrating these new features at various conventions and expos this year, including the National Check Services Exposition in Las Vegas and the American Collectors Association National Convention Philadelphia. Additional information can be found at www.bldhound.com, or by calling 1-800-236-6906.
