By Teresa Ooi, The Australian
Andrew Want pulls no punches in his predictions for the debt collection business. It’s a tough market and there will be more problems as the industry comes to terms with thin margins, too many competitors and poor service levels. Want, 44, has a head start, however.
He took over as chief executive of Baycorp in August 2003 as the company was coming to terms with its own problems and has been working to turn around its fortunes.
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