Call center giant Convergys Corp. is shutting down its 4-year-old operation at Fort Pierce, FL’s Orange Blossom Business Center.
The Cincinnati-based telemarketing and customer-service company will close the 56,000-square-foot call center May 16, laying off 200 employees. The move aims to streamline operations and cut costs, company officials said.
“The cost to operate the facility has been reviewed… and the decision was made to stop operations,” company spokeswoman Lauri Roderick said Monday.
St. Lucie County officials said Convergys, which handles technical support and other calls for large companies, had lost some contracts in recent months. The call center, which has had nearly 1,000 workers at times, had dropped its staff to 200.
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