Law Office’s Debt Collection Tactics Decried

One debt collector told Maine resident Jason New that his wife would be arrested unless she paid $862 immediately.

“They said I would get picked up four three counts of criminal charges,” Leonora New said.

Another collector revealed Craig Reynolds’ credit card debt to an unrelated co-worker with the same last name, saying that she was in trouble for unauthorized use of funds.

“Now most (co-workers) know about it,” Reynolds said of the debt and the aspersions on his integrity.

The collectors were from Lenahan Law Offices, a West Seneca-based company that has generated complaints of strong-arm tactics around the country.

It’s not a criminal offense to be unable to pay off a credit card. It is against the law for collection firms to make false threats or to reveal your debt to others.

But the experiences of New and Reynolds – supported by witnesses during a regulatory hearing in Maine – weren’t isolated cases. They were among five people in Maine, and dozens of others around the country, who have complained about the West Seneca-based firm’s tough tactics within the past two years.

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