Triad Financial Boosts Better Business Bureau Rating to A+

NORTH RICHLAND HILLS, Texas  – Triad Financial today announced that its Better Business Bureau (BBB) rating has changed from “B” to “A+,” the best possible score. The BBB bases ratings on the number of consumer complaints filed against a company – and how well those complaints are resolved.

Triad is a longtime accredited BBB member, but the A+ status is a first for the third-party servicer. “This move is a direct result of Triad stepping up efforts to resolve borrower complaints,” says Kimia Willison, Triad’s vice president of Customer Care. “The rating bump shows we’re addressing customers’ issues right away.”