Poll Results: What Are Collection Agencies Focusing On in 2012?

Last week, we asked you what you’re focusing on in 2012:

Compliance was the big winner, with almost half of you voting that way.

For those who answered “compliance” here’s a question: Has this always been true for your agency? Or are you feeling that there’s more and more scrutiny from legislators, consumers, and media outlets and getting a leg up on compliance just makes sense?

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