What Really Makes Healthcare Collections Unique

Regular readers of the old Credit & Collection Daily, and now the ARM Insider, should have noticed a recent headline assessing the market for healthcare collections: “Hospitals Working To Ease Collection Policies.” Since this article was based in part on research conducted here at Kaulkin Ginsberg, I’m writing today with a few amplifications and clarifications.

It is true that healthcare providers and the receivables management companies that serve these creditors generally adopt a softer touch than is typically utilized in other types of collections. Why?

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