ACA Urges Medical Collectors to Keep Collecting Despite LA Lawsuit

Lawsuits filed by the City of Los Angeles against health insurers Health Net and WellPoint, Inc. should not stop health care debt collectors from attempting to recover payment from consumers affected by the cases, says a debt collection industry expert.

“Debt collectors are hired to collect debt,” said Rozeanne Andersen, executive vice president and general counsel for ACA International, an association for debt collection professionals. “Until a final judgment is determined, debt collectors can assume the debt is valid.”