TouchStar Guarantees its Call Center System will Reduce Costs for Large Centers

Denver-based TouchStar announced that its 2008 Enterprise Call Center System now includes new load balancing and multi-threaded software architecture, expanded network and signaling compatibility, new redundant hardware architecture, and support for NMS Communications Open Access™ carrier class media processing platform.  TouchStar now scales to support thousands of call center agents anywhere in the world on a variety of networks.  TouchStar guarantees that its innovative call center system can rapidly reduce costs for enterprise clients.

Brian Smits, TouchStar’s Global Director of Marketing said:  “This is a very exciting next step for TouchStar.  TouchStar’s larger competitors are going to have a difficult time competing with TouchStar’s business model that offers fair pricing, open integration, all necessary features, and support for global networks.  I guarantee that TouchStar can reduce enterprise call center costs with this innovative call center system.  I am so confident that enterprise clients will immediately reduce expenses with TouchStar 2008 that I am going to give one away by May 2nd to prove the point.”