Latitude Software, an Interactive Intelligence Group Inc. (Nasdaq: ININ) company, has released a major upgrade to its debt collection software suite, Latitude Center™.

“Our latest upgrade was designed to help customers collect debt more quickly and effectively through new functionality such as sophisticated online analytical processing, tools to build customized performance dashboards, and real-time access to credit reports,” said Latitude Software division vice president of sales for Interactive Intelligence, Carl Harkleroad.

The latest Latitude Center™ upgrades include the following:

  • Latitude CUBE – a new online data mart/data warehouse that gives customers multidimensional views into transaction-level data for improved data mining.
  • Latitude Dashboard Tool – enables customers to build their own performance dashboards from multiple sources based on their unique criteria for more relevant business analytics.
  • Service Request Gateway – supports real-time access to credit reports for faster transaction processing.

Latitude Center™, which can be deployed in the cloud or on-premises, gives creditors, collection agencies, and debt buyers of all sizes a single-vendor source to manage all aspects of their debt collection and recovery process.

Latitude Center™ is available throughout North America from the company’s direct sales force.

For more information about the latest upgrade to Latitude Center™, visit

Latitude Software, an Interactive Intelligence Group Inc. (Nasdaq: ININ) company, provides debt collection software and services. Latitude offers easy-to-use hosted and on-premises solutions with comprehensive functionality for faster, more effective debt collection and portfolio recovery. The Latitude software suite is built using the latest Microsoft .NET development tools and Microsoft SQL server database technologies. Latitude was founded in 1997 and serves more than 200 customers nationwide. Latitude is headquartered in Jacksonville, Fla. and can be reached at 866.396.2599,; on the Net at

Interactive Intelligence Group Inc. (Nasdaq: ININ) is a global provider of contact center, unified communications, and business process automation software and services. The company’s unified IP business communications solutions, which can be deployed on-premises or via the cloud, are ideal for industries such as financial services, insurance, outsourcers, collections, and utilities. Interactive Intelligence was founded in 1994 and has more than 5,000 customers worldwide. The company is among Forbes Magazine’s 2011 Best Small Companies in America and Software Magazine’s 2012 Top 500 Global Software and Service Providers. It employs approximately 1,400 people and is headquartered in Indianapolis, Indiana. The company has offices throughout North America, Latin America, Europe, Middle East, Africa and Asia Pacific. Interactive Intelligence can be reached at +1 317.872.3000 or; on the Net:

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