NuComm International, the largest privately-held Canadian provider of customer relationship and contact centre services, was recently awarded the Gold Trophy recipient of the prestigious Canada Awards for Excellence (CAE) for 2005 by The National Quality Institute (NQI).
The CAE Quality Award is based on the Canadian Framework for Excellence, which is used by many organizations as a management model for continuous improvement and achievement of great operational results. To receive a Gold Trophy, organizations must have fully met the criteria of the framework with documented overall achievements and results.
NQI’s annual awards program recognizes Canadian organizations that have demonstrated sustainable measures of continuous improvement through a commitment to innovation, productivity, healthy workplace and ethics. NuComm is among 13 recipients honoured this year at the 2005 Performance Excellence Summit on Thursday, October 20, 2005 at the Metro Toronto Convention Centre in Toronto.
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