Arctic Collect Helps Collection Agency Reach Growth Goal

Arctic Collect’s powered micro enterprise collection solution has helped One Way Recovery reach its growth goals.

One Way Recovery Solutions LLC has reported an increase in excess of 20% in monthly collections and a 75% reduction in administrative payroll and IT costs since implementing Arctic Collect software. One Way Recovery is a Maryland-based collection agency specializing in business, retail and medical collections.

Jim Boyd, agency owner, stated, “Arctic is the most effective user friendly platform that I have ever worked on. In my 13 years of experience in this industry I have had the opportunity to use many of the other systems out there. None give you all that you get with Arctic for such an affordable price. Our collectors are able to work through their queues more efficiently and more effectively. The debtor screen is easy to read and the collectors are able to work accounts with a minimum of clicks and screen changes. More importantly our clients are impressed with our performance and the level of reporting that we are able to generate for them.”