Frost & Sullivan, a global leader in growth consulting, announced today that Convergys Corporation is the recipient of its 2005 Award for Competitive Strategy Leadership in CRM and Billing for Communications.
Frost & Sullivan presents the Award each year to a company whose strategy has yielded significant gains in market share during a specific period. To determine the Award’s recipient, Frost & Sullivan conducted extensive research on CRM and Billing software markets in the Communications and Utilities industries, gathering data from leading software vendors, systems integrators, and end-users.
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