Debt Resolve Inc. and ResolveMy.com Inc. have announced the availability of their patented, online, double-blind bid, patient self-pay medical account receivables settlement and collection portal platform. Debt Resolve is the pioneer in one-to-one internet negotiating and settlement systems for consumer receivables. Compared to a number of untested beta products introduced to the patient self-pay vertical market over the past several years, the PatientPayPort technology platform has 7-years of proven functionality and performance analytics.
PatientPayPort is the customized version of the highly productive, patented, double-blind bid Debt Resolve online negotiating system used by major lenders, consumer-finance entities and collection agencies, now customized for the unique collection requirements of patient self-pay medical receivables, where preservation of the patient relationship is critical to the provider. PatientPayPort offers both domestic and international multi-language and multi-currency solutions. The patient’s online experience and functionality are available in English, Spanish, Korean, Chinese and Hebrew and most primary foreign languages and in any currency denominations.
PatientPayPort provides a significant enhancement and provider-offering to entities specializing in medical accounts receivable life cycle management, from point of service through charge-off and collections. Outstanding self-pay accounts are becoming a significant challenge for medical providers who need to collect what is due to them, but must preserve the patient relationship in the process. PatientPayPort’s philosophy of collecting in a cooperative, accommodating, respectful and dignified manner was pioneered more than 4 years ago by ResolveMy.com executives who have now integrated this provider-preferred methodology into the PatientPayPort internet portal. There are a number of national studies that prove the fact that the vast majority of patients prefer to resolve their financial issues privately and without having to have embarrassing telephone conversations with providers or collectors. PatientPayPort allows patients to pay online, set up payment plans, accept incentivized offerings to pay, or engage in full-blown, double- blind bid automated negotiating, depending on the age of the receivable and the provider preferences. PatientPayPort is the beginning of tomorrow’s “patient friendly/provider-preferred” transformation of the patient self pay receivables servicing market.
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