Collection firms should find it easier to meet some of the security requirements of financial services providers due to new programs from BITS that are being adopted by banks, according to Michele Edson, senior vice president of the Santa Fe Group, a New Mexico-based strategic consulting firm.
BITS, the not-for-profit, CEO-driven financial service industry consortium made up of 100 of the largest U.S. financial institutions, works to foster collaboration to address technology issues. It is a part of Washington-based organization The Financial Services Roundtable. One BITS initiative on security safeguards was the development of the Financial Institution Shared Assessments Program for member firms that use third-party service providers such as collectors. The Santa Fe Group administers the Shared Assessments program for BITS.
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