Northland Group, Inc., headquartered in Minneapolis, is pleased to announce the acquisition of the collection business of Accounts Receivable Management, Inc. (“ARM”). The combined company will operate as Northland Group, Inc. Joe Burch, the current President of ARM, will join Northland as the Executive Vice President in charge of the ongoing operations at the newly acquired Thorofare, NJ and Louisville, KY locations.
ARM’s diverse set of collection services, including its focus on “First Party”, “Early Out” and “Primary” collection services, will enhance Northland’s existing collection expertise. ARM also brings additional experience in a diverse set of debt types to Northland, including bank and retail card, auto, mortgage, demand deposit account (DDA), consumer loan and others.
With the acquisition of ARM, Northland now offers an end to end recovery solution to current and future clients. With five locations in the U.S., over 600 collectors, and deep management experience, Northland believes it provides unparalleled recovery solutions for a variety of asset types and debt ages. Northland also prides itself as a collections industry leader in the area of compliance, as evidenced by its over 100 compliance and quality service awards. Northland is also ISO 27001 certified and PCI DSS compliant.
“We are excited to bring these two companies together, as it will set us apart from others in the debt collection industry. Our new recovery solution platform will be well suited for our clients and provide great opportunities for our employees”, said Lance Black, President of Northland.
“As a 36 year employee of ARM, I am very excited about the opportunity to be a part of this vision and the combined growth of two well respected firms within the industry. We look forward to joining the Northland Group team to expand and to provide additional industry leading solutions to our clients” said Joe Burch, Executive Vice President.
Founded in 1982, Northland Group provides business process outsourcing services focused on accounts receivable management and collection services for numerous national credit grantors. Northland Group is the leader in delivering competitive returns with proven compliance and client brand enhancement. Northland Group pioneered Direct Response Collections, a consumer friendly contact approach with a variety of consumer payment options that increase returns while still exceeding client and regulatory compliance requirements.