The Third Circuit Court of Appeals ruled recently in Douglass v. Convergent that a debt collector’s envelope, which disclosed a collection agency account number through the window in the envelope, raised privacy concerns and violated the FDCPA.
The Court in Douglass held that the collection agency account number — visible through the window on the envelope presumably for return mail sorting purposes — was “a piece of information capable of identifying Douglass as a debtor.”
In analyzing the claim in Douglass, the Court examined the FDCPA, and specifically Section 1692f(8) which prohibits:
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