What is the Main Purpose of Your Agency’s Call Monitoring Program?

Published on August 7, 2014 at 10:09 am

Stephanie Levy

Call monitoring means more than making sure your collectors are saying the right things. A comprehensive call monitoring program is crucial in the era of CFPB supervision. Join insideOperations for a Call Monitoring webinar on Thursday, August 24 at 2 p.m. Eastern. You’ll learn how to develop a call monitoring program that boosts regulatory compliance and ROI.