The days of the screaming bill collector are officially over, according to suburban collection agency owners Dino Romano and Greg Haldeman, who are ushering in a kinder, gentler method of collecting.
“It’s the old adage, you get more with honey – or whatever it is,” Haldeman,president of Confidential Credit Consultants Corporation in Naperville, IL, said.
Romano, owner of Wilkison & Romano, LLC in Aurora, IL, concurred.
“You are going to get more results by educating consumers than by threatening them,” he said.
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