Collection Agency Contingency Rate Nearly 25 Percent, Kaulkin Ginsberg Survey Finds

Among findings: contingency rate healthy across all sectors, collector turn-over rate low

BETHESDA ? The average collection industry contingency rate is nearly 25 percent and collector turn-over rate is a relatively low 30 percent. These were among the findings of Kaulkin Ginsberg?s first benchmark survey of the nation?s debt collection agencies.