Mixed View of Industry by FTC Chief at Workshop

Editor’s Note: insideARM.com Editor-in-Chief Burney Simpson is at the FTC’s Debt Collection workshop in Washington, DC. This is the first live update from the event.

The number of consumer complaints on collection agency practices to the Federal Trade Commission are on a pace this year to surpass the nearly 70,000 generated in 2006, Deborah P. Majoras, chairman of the FTC, said during her opening remarks today at the agency’s workshop on the collections industry.