Sovereign Bank announced today that it will open a new call center in New Bedford, Mass. that will create more than 100 positions. The center will handle calls from customers of New York-based Independence Community Bank, which is in the process of being acquired by Sovereign, as well as calls from other customers within Sovereign’s service area.
The center will be located in the former Seacoast Financial Services headquarters building which Sovereign took ownership of when it acquired Seacoast in 2004.
“Sovereign Bank is making a commitment to the people of New Bedford that should give every citizen the confidence that we can compete in the worldwide market for quality employment and careers,” said Mayor Scott W. Lang. “I sincerely appreciate Sovereign’s investment in our community and I look forward to working closely with them to bring more employment opportunities to our city.”
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