Accenture has agreed to acquire key assets of Savista, expanding the range of bundled, back office business process outsourcing (BPO) capabilities the company offers to include those designed specifically for the middle market – organizations with fewer than 12,000 employees. The market for these services is estimated by industry analysts to approach $17 billion and is expected to grow to more than $25 billion by 2009. The acquisition will supplement Accenture’s market-leading business process outsourcing capabilities in human resources, finance and accounting, learning, customer care and procurement. The acquisition is expected to close in the next month. Terms of the agreement were not disclosed.
Following the asset acquisition, approximately 400 Savista professionals will join Accenture, bringing the total number of Accenture professionals performing BPO work to more than 18,000.
“This arrangement will allow Accenture to offer industry-defining outsourcing services to an expanded set of clients,” said Joellin Comerford – Group Chief Executive, Outsourcing. “It demonstrates our commitment to aggressively pursue a leadership position among BPO service providers — bringing the strongest capabilities to serve a wide range of clients in each area of our business.”
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