European ARM firm Intrum Justitia has, as previously announced, carried out an extensive review of its operations in the UK, resulting in the conclusion that the Credit Management Services ("CMS") business would require substantial improvements and investments in order to stop the continuing losses.
Based on these findings, a review of all CMS contracts has been ongoing since the end of April 2009 with the aim of improving profitability in the CMS business. Having carefully analysed the outcome of these efforts, Intrum Justitia proposes to adjust the operational capacity of its CMS business in order to re-align it with the CMS client base going forward.
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