PR – TeleTech Signs Expanded Agreement with Telecom Company

TeleTech Holdings Inc. (Nasdaq:TTEC), one of the largest and most geographically diverse global providers of business process outsourcing (BPO) solutions, today announced that it has renewed and expanded a multiyear agreement with a worldwide provider of wireless voice and data, broadband Internet, and fixed-line phone services.

TeleTech first began working with the client several years ago and the business has continued to grow since that time. Under a multiyear agreement worth more than $40 million, TeleTech will be serving the client from state-of-the-art delivery centers in Europe and Latin America. Multilingual services include inbound phone, Web, and email support. The company’s scalable, innovative global delivery model was a key differentiator for the client, as was TeleTech’s proven track record with the client’s customers.