Claim denials and medical record requests by the Center for Medicare and Medicaid recovery audit contractors (RAC) program are growing by more than 20 percent every quarter, according to a recent survey by the American Hospital Association.
Every quarter since 2010 the AHA “RACTrac Inititative” surveys more than two thousand hospitals about the impact and efficiency of the RAC denial and appeal process. The resulting reports are valuable tools toward identifying common problems and areas of concern when it comes to RACs.
The conclusions that the AHA drew from the recently released survey covering the second quarter of 2102 can be found at the end of this article. But what follows are three additional trends we found within the same data of that should sound warning bells for those engaged in the revenue cycle.
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