Consumers to be Repaid Under Settlement with Debt Collector

West Virginia Attorney General Darrell McGraw has established and instituted a claims process for obtaining refunds of illegal debt collection fees that some students of colleges in the state paid to National Enterprise Systems ("NES"), an Ohio collection agency.

State law prohibits a debt collector from adding fees to debts for school tuition. Students who paid fees to NES in response to the company’s attempts to collect delinquent tuition are urged to file a claim with Attorney General McGraw’s office. NES did not provide a list of affected students, but consumers who provide proof that they paid the fees to NES will receive refunds. Claims forms can be obtained by calling the Attorney General’s Consumer Protection Division toll free at 1-800-368-8808; from the AGO website, WVAGO.gov.