State AGs Urge FTC Action on Stronger Telemarketing Rules

A bipartisan coalition of 38 state attorneys general last week sent a letter to the Federal Trade Commission urging the regulator to update the Telemarketing Sales Rule “in order to reflect realities of today’s marketplace and better protect consumers from unscrupulous telemarketers.” Currently-evolving alternative payment methods are a focus of the request.

The letter, originally sponsored by the AGs of Florida and Pennsylvania, notes that the Telemarketing Sales Rule (TSR) was expanded in 2003 to cover new solicitations that were popping up in consumer complaints, including advertisements for investment or business opportunities, advance fee loans, credit card protection services, credit repair services, recovery services, and (since 2010) debt relief services.

Now, according to the AGs, the FTC needs to direct the TSR protections to inbound telemarketing calls resulting from general media advertising, most notably over the Internet and social media.

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