ChoicePoint Precision Marketing Grows with Contact Center Technology from Noble Systems

Atlanta, GA ? Noble Systems Corporation, a global leader in contact center technology solutions, has been selected as the contact center technology vendor for ChoicePoint Precision Marketing?s newest center. The partnership brings Choicepoint?s total number of Noble workstations to over 500 across four contact center sites.

ChoicePoint Precision Marketing, a ChoicePoint company, selected the blended inbound and outbound Noble solution to manage a wide-range of B2B and B2C campaign and customer contact activities, including insurance and mortgage services, sales, order processing, surveys, database updates. Noble Systems gives CPPM a flexible, custom solution with a universal queue, interactive voice response, digital call recording, fax support, and the power and reliability of a high-performance environment with a real-time report server to consolidate data from multiple locations. CPPM and Noble Systems will implement 128 seats with 576 lines at the new Fort Collins, Colorado center.