Join this webinar for a deep dive into TransUnion's first-ever annual report focusing exclusively on third-party debt collection: The State of Third-Party Collections 2019: Challenges, Trends and Innovations

TU-12-5-19-Webinar
Dec. 5, 2019, 2 p.m. Dec. 5, 2019, 3:30 p.m.
From
5 December 2019 at 02:00 p.m. ET
To
5 December 2019 at 03:30 p.m. ET
Duration
1 hour, 30 minutes

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The third-party debt collection industry is at a crossroads: Either modernize and adopt a consumer-centric approach or continue to face headwinds. While third-party collectors may find obstacles along the road ahead, there are also opportunities — if you know where to look.

Join TransUnion’s Javier Alvarado for a deep dive into our first-ever annual report focusing exclusively on third-party debt collection: The State of Third-Party Collections 2019: Challenges, Trends and Innovations

Key takeaways include:
  • How compliance and regulation has made it tough to innovate.
  • Brace yourself: The biggest expense for firms is expected to grow.
  • The new, more effective consumer communication channels collectors are exploring as they await guidelines from the CFPB.
  • Skip tracing? Batching? Speech analytics? The technologies forward-thinking agencies are deploying.