SDB/HUBZone Firm to Offer Training Services to PCAs

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Buffalo, NY – Pulcher World Management, LLC (PWM), a small disadvantaged and Federal HUBZone certified small business located in Western New York, today announced it will offer training services to help Private Collection Agencies (PCAs) serving Federal clients to reduce the amount of core collection subcontracting those PCAs must do in order to adhere to subcontracting goals on Federal task orders.

In a solicitation released last Friday, the U.S. Department of Education expressed a goal that 31% of all revenue be earmarked to small businesses, which represent 99% of all businesses operating in the U.S..

“Every dollar a PCA spends on products and services other than core collection services in areas necessary to support a Federal task order is a dollar they do not have to outsource by placing additional borrower accounts with subcontractors,” said James Cunningham, President.  “We are pleased to offer this service to PCAs in addition to core collection services.”

The firm previously announced it achieved Federal HUBZone status in September.

James Cunningham’s personal status as a socially and economically disadvantaged person makes the firm an SDB under U.S. Small Business Administration (SBA) guidelines, enabling PCAs to meet these requirements with a known performer on ED who has managed ED departments for PCAs and subcontractors alike. When employed by NCO Financial Systems for nearly a decade prior to its rebranding, James managed multiple departments and helped the company maintain its top-three status in the PCA rankings by closely managing those departments.  James has developed a training program that reduces the learning curve from 6 months to less than 6 weeks.  Mr. Cunningham has also developed an operational approach that has provided a lift for clients.  More recently, James successfully implemented a subcontract for another PCA, with rehabilitation retention rates approaching 90% among a staff he trained with very little prior experience.

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Posted in Department of Education Collections, Student Loan Collections .

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