DialConnection announces investment by Potomac Equity Partners

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DialConnection, LLC, a rapidly growing provider of cloud-based software-as-a-service (“SaaS”) and premise-based contact center solutions for enterprise clients, today announced an investment in the company by Potomac Equity Partners, LLC, a Washington, D.C.-based investment firm whose principals have extensive experience investing in the software and technology sectors. DialConnection provides a suite of integrated contact center solutions, including inbound and outbound call management solutions, automatic call distribution, interactive voice response, call recording, intelligent text messaging, real-time data automation, and reporting and business analyticstools, via its cloud and premise platforms. DialConnection’s proprietary real-time data management platform enables the company to deliver a fully automated and scalable solution to its diverse customer base within a variety of industries including financial services, education, healthcare, government and the outsourced contact center industries.

“We are thrilled to be partnered with Potomac Equity Partners,” said Michael Vesper, Chief Executive Officer of DialConnection, “Finding the right partner is critical; Potomac Equity’s expertise investing in software and technology companies – combined with its network of contacts in our target industry sectors – will be invaluable as we build on our strong growth achieved to date.”

“DialConnection is poised to capitalize on the increased global adoption of cloud-based contact centersoftware solutions, and build on its existing strong customer base,” said John Bates, Founder and Partner of Potomac Equity Partners. “The Potomac Equity team is honored to be partnered with DialConnection and its management team, and looks forward to working with the company to help further accelerate its growth by enhancing its sales reach and full suite of product offerings.”

About DialConnection, LLC

DialConnection is a leading provider of integrated contact center solutions, including inbound and outbound call management solutions, automatic call distribution, interactive voice response, call recording, intelligent text messaging, real-time data automation, and reporting and business analytics tools, via its cloud and premise platforms. DialConnection’s proprietary real-time data management platform enables the company to deliver a fully automated and scalable solution to its diverse customer base within a variety of industries including financial services, education, healthcare, government and outsourced contact center industries.

For more information about DialConnection, contact David Sargent at 856.336-6132 or visit www.dialconnection.com.

About Potomac Equity Partners, LLC

Potomac Equity Partners is a Washington, D.C.-based private equity investment firm focused on providing superior equity returns through the close partnership and collaboration with its portfolio company management team members. The firm strives to invest in companies with leading products and services, superior management teams, and in which its invested capital and collaborative efforts can enable companies to exponentially ramp their long-term growth prospects and overall performance. The principals of Potomac Equity Partners have a long and successful history of investing with management teams across a wide range of industries including software and technology, education and training, information services, and healthcare IT and services.

For more information about Potomac Equity Partners, visit www.potomacequitypartners.com.

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