EOS Canada Inc., d/b/a EOS NCN, has announced the appointment of accounts receivable management industry veteran, Mr. James Shaw as Chief Operating Officer of EOS NCN, a Canadian ARO (Accounts Receivable Outsourcing) company and a subsidiary of the EOS Group.
As COO, Jim will have complete oversight of operations, sales, back office, and finance functions for EOS NCN across all Canadian provincial offices. In this role, he will continue to build an organization focused on client care and receivable management excellence, while overseeing operational strategy with responsibility for the operational budget.
Jim has over 20 years’ experience in the Accounts Receivable Outsourcing industry; most recently the Senior Vice President and Country Manager for iQor Canada Ltd. but also including a number of roles at Equifax Canada, Inc.
His longstanding interest in accounts receivable management propelled him to serve as President of the Ontario Society of Collection Agencies (O.S.C.A.), a not-for-profit group comprised of many of the top Canadian agencies, and focused on education, marketing and legislative issues affecting the risk management market in Canada, from 2003 to 2006.
Jim Shaw commented, “I am pleased and excited to join the EOS NCN team and I look forward to expanding on what is already a successful, national presence in the receivables management industry.”
CEO, Paul Leary Jr. added, “We made the decision to add Jim to our team because of his strong industry experience, and because his business approach is aligned with our corporate culture of high integrity and top performance.”
EOS Canada Inc., d/b/a EOS NCN is a national customer care and receivables management company. Founded in 1964, under the company’s previous name of Nor-Don Network Inc, the company is now a wholly-owned subsidiary of EOS Group. EOS NCN serves clients in sectors to include commercial, communications, financial, government, healthcare, higher education, insurance, and utilities. The company has call centers throughout Canada to serve the needs of their clients.
The EOS Group, a company of the Otto Group, is a leading international provider of tailor-made services covering the entire life cycle of a customer relationship – from customer acquisition to electronic payment processing, debt collection and debt purchasing. The core business is receivables management. EOS is committed to high standards of debt collection to protect creditors and consumers. With over 8000 employees and more than 45 subsidiaries, EOS provides services for 20,000 clients in more than 25 countries around the world. For further information: www.eos-solutions.com.