Convergent Revenue Cycle Management, Inc., a national provider of healthcare revenue cycle management and patient access solutions to top hospitals, has announced that Mark Schanck has been promoted to company president. Schanck has 20 years of experience in healthcare services and most recently served as Convergent’s Senior Vice President of Sales & Marketing.
Schanck will now oversee all sales and operations for the Convergent healthcare division, which offers PatientQuest™ patient access, self-pay collections, third-party reimbursement, receivables management and customer service solutions. Convergent is a subsidiary of Account Control Technology Holdings, Inc.
“With his history of success in healthcare services, Mark Schanck was the obvious choice to lead our efforts to optimize internal operations while growing support for Convergent clients,” said Nabil Kabbani, CEO of Account Control Technology Holdings, Inc. “With Mark at the helm, we have a strong, flexible team that’s able to provide outstanding support to frontline operations, build relationships with clients, and grow our business to meet the needs of the rapidly changing healthcare market.”
Prior to his success in sales at Convergent, HBCS and McKesson, Schanck had a highly productive career in healthcare service operations, most notably serving as National Director of Operations at Shared Medical Systems (acquired by Siemens). There, he helped develop the company’s first provider outsourcing services center, was involved in the development of the nation’s first Medicare Plus-Choice program, and helped devise the “National Business Office” offering to provide back-end billing and follow-up services for hospitals. Schanck earned his Bachelor of Science degree in Business Administration from Oral Roberts University and his MBA from Southern Nazarene University. He is an active member in HFMA and other professional trade associations.
“I’m excited by the opportunity to continue to build on the service-oriented foundation at Convergent,” Mark Schanck said. “My goal is to expand upon our supportive employee environment and further invest in operations designed to serve our healthcare clients and partners better than any other provider. We are driven by a passion to serve our customers and ensure they experience the value Convergent brings through better processes, superior technology and resources that work to exceed expectations on a daily basis.”
About Convergent Revenue Cycle Management, Inc.
Convergent is one of America’s largest business process outsourcing, patient service, revenue cycle and receivables management companies. Convergent’s healthcare division offers patient-focused contact center technology and regulatory expertise to help hospitals and healthcare providers improve financial operating performance, enhance the patient experience, and improve relationships between patients and providers. In 2014, Convergent was acquired by Account Control Technology Holdings, Inc., which offers comprehensive business process outsourcing solutions for the consumer, education, financial, government, healthcare, telecom, utility and other markets. For more information on Convergent, visit www.convergentusa.com or call 561-862-1999.