In the accounts receivable management industry, automated dialing has become a prominent tool for consumer outreach. And the most critical capability of automated dialing is call analysis, which impacts operations and account workflow as well as profitability. So how much can be gained with even a 1% improvement in call analysis? Find out, in this first of the “Driving to One Percent” series from insideARM.com, Latitude Software, and Interactive Intelligence.
There’s still time to register for this free webinar this Thursday, 13 December, from 2.00 p.m. – 3.00 p.m.
The webinar will walk you through tips and solutions on how to make small changes in call analysis and answering machine detection that can ultimately reap substantive results.
You can register for Thursday’s free webinar by following this link: Driving to One Percent: Call Analysis/Answering Machine Detection.