Felicia Shade is the newest member of Southwest Credit’s executive management team. As the Vice President of Client Relations, Mrs. Shade fosters strong relationships with new and existing clients; manages the implementation and on-boarding of new business partners; and expands existing relationships as the primary point of contact for clients.
With over twenty-five years of industry experience in Operational Collection Management, Client Services, Sales, and Business Development, Mrs. Shade built a reputation for providing exceptional service by understanding and exceeding her clients’ expectations.
“We are thrilled about Felicia’s decision to join the Southwest Credit team,” says Jeff Hurt, CEO. “Her commitment to excellence and integrity is a perfect match for our culture, and will certainly serve to reinforce the quality service that our clients have come to expect.”
Southwest Credit’s goal is to provide partners with professional accounst receivable and consumer service solutions based on Value, Integrity, and Performance.